Privacy Policy

Your privacy is important to us. Learn how we protect your information.

Our Commitment to Privacy

At Roots & Wings, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or participate in our programs.

GDPR Compliant

CCPA Compliant

SOC 2 Certified

Information We Collect

Personal Information

To communicate with you and provide our services

Name

Email address

Phone number

Mailing address

Program Information

To ensure safe and appropriate program delivery

Program participation

Emergency contacts

Medical information

Dietary restrictions

Website Usage

To improve our website and user experience

IP address

Browser type

Pages visited

Time spent on site

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide our programs and services effectively
Communication: To send updates, newsletters, and important information
Safety: To ensure the safety and well-being of program participants
Improvement: To enhance our programs and website functionality
Legal Compliance: To meet legal and regulatory requirements
Fundraising: To communicate about donation opportunities (with consent)

How We Protect Your Information

Technical Safeguards

SSL encryption for data transmission
Secure servers and databases
Regular security audits
Access controls and authentication

Administrative Safeguards

Staff training on privacy practices
Limited access on need-to-know basis
Regular policy reviews and updates
Incident response procedures

Your Privacy Rights

You have the following rights regarding your personal information:

Access & Portability

Request a copy of your personal information and receive it in a portable format

Correction

Request corrections to inaccurate or incomplete information

Deletion

Request deletion of your personal information (subject to legal requirements)

Opt-out

Unsubscribe from marketing communications at any time

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. These include:

Essential Cookies: Required for basic website functionality

Analytics Cookies: Help us understand how visitors use our site

Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

Questions about this privacy policy or your personal information?

Privacy Officer: privacy@rootsandwings.org

Policy Updates

We may update this privacy policy from time to time. We will notify you of significant changes.