Our Commitment to Privacy
Roots & Wings - The JoLynn Way is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name, email address, phone number, and mailing address
- Payment information for donations and event registrations
- Emergency contact information for event participants
- Dietary restrictions and accessibility needs
- Volunteer application information and background check data
- Photos and testimonials (with your consent)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our website
- Referring website information
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information for the following purposes:
- Program Services: To provide our programs and services, including Jo's Nest, Flight School, Squirrel Squad, and Kindness Projects
- Event Management: To process event registrations, send confirmations, and manage event logistics
- Donations: To process donations, issue tax receipts, and maintain donor records
- Communications: To send newsletters, program updates, and important organizational information
- Volunteer Management: To coordinate volunteer activities and maintain volunteer records
- Website Improvement: To analyze website usage and improve user experience
- Legal Compliance: To comply with applicable laws and regulations
3. Cookies and Tracking
What Are Cookies
Cookies are small data files stored on your device when you visit our website. They help us provide a better user experience.
Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant content and track campaign effectiveness
Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
4. Information Sharing
We do not sell, trade, or rent your personal information. We may share information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us with:
- Payment processing and donation management
- Email marketing and communications
- Website hosting and analytics
- Event management platforms
- Background check services for volunteers
Legal Requirements
We may disclose information when required by law or to protect our rights, safety, or the safety of others.
Organizational Changes
In the event of a merger, acquisition, or dissolution, your information may be transferred to the successor organization.
5. Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of sensitive data in transit and at rest
- Secure payment processing through PCI-compliant providers
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Staff training on data protection and privacy
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your information.
6. Your Rights and Choices
Access and Correction
You have the right to access, update, or correct your personal information. Contact us to request changes.
Communication Preferences
You can opt out of marketing communications at any time by:
- Clicking the unsubscribe link in our emails
- Contacting us directly at privacy@thejolynnway.org
- Updating your preferences in your account settings
Data Deletion
You may request deletion of your personal information, subject to legal and operational requirements. Some information may be retained for tax, legal, or historical purposes.
7. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. For our youth programs (Squirrel Squad), we obtain parental consent before collecting any personal information from minors.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
9. International Users
Our services are primarily intended for users in the United States. If you are accessing our website from outside the US, please be aware that your information may be transferred to and processed in the United States.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Privacy Officer: privacy@thejolynnway.org
Phone: (555) 123-4567
Mail: Privacy Officer, Roots & Wings - The JoLynn Way, 123 Kindness Lane, Hometown, ST 12345